Let's Fix Your Water!

How to Service and Replace Excelight UV Lamp

Concerned about Your Water? Ottawa Cottage Life and Backyard Show 2019

Do you have concerns about your cottage water? See us at the Ottawa Cottage Life and Backyard Show at the EY Centre April 12-14. Drop by booth 415 for expert advice, cool products and exclusive cottage show only specials!

Check out these great solutions at the Ottawa Cottage Life and Backyard Show for your family:

Whole House Ultraviolet Disinfection

Single Faucet Ultraviolet Disinfection

WaterBoss High Efficiency Water Softener

Does your water smell like rotten eggs?

Iron staining

Water Saver 75 High Efficiency Reverse Osmosis Drinking Water System

Water Softener Troubleshooting Does Not Use Salt

Since the salt is consumed by being dissolved by the water in the brine tank and then used up during regeneration, keep that in mind going forward.

Check the most obvious items first:

1) Is the water softener plugged in?
2) Make sure your water softener is not bypassed. Check the built in bypass of the water softener and also to see if there is an external bypass within the plumbing that may be open around the water softener.
3) If your water softener is a metered softener, run some water from a treated faucet in the house to see if the water softener is sensing flow, if not, your meter is not working.
4) Check to see if you have a salt clog or bridge. I have a great video here that shows you how to remove a salt clog.
Run the water softener through a manual regeneration. If it doesn’t start or stops part way through the regeneration cycle, either the motor has stopped working or the piston is seized inside the valve so you would either need to replace the motor, rebuild the valve or replace the water softener.