Reviews and Testimonials

Some comments from the people that matter the most....our customers!!

Naysan C. from Oakville, Ontario says…

VERY HAPPY WITH MY PURCHASE!

A simple Google search brought me to The Water Store. I needed a water filter for my GE fridge and found the best price here (better and more convenient than Amazon!). The filter shipped very fast, and I’m very happy! I also recieved a copy of the invoice in the mail soon after with a personal note thanking me for my business. That personal touch will make me a repeat customer! I highly recommend The Water Store.

Nicholas Arnott-Smith from Amazon.ca says...

Seller wrote a personal thank-you note for the business - a nice touch in the digital age.

Doug M. from Pender Island, British Columbia says…

SWEAT JACKET 10 X 54 TJ1054ZIP

Well designed and eliminates sweating inside separate pumphouse building. Happy with product

Deee Nbee from our YouTube channel says...

great. I'm living in Finland and we've just had a filter put in for manganese removal as we have well water (for the first time ever in my life). It comes with an associated water softener tank. I only just moved here with my family and so my wife dealt with the plumber and supplier (in Finnish!) but unfortunately, she doesn't take a lot of interest in these things, and so subsequently forgot what it was all doing, how to work it etc. Compounding that, the Finnish instructions just say "add salt", without any more detail and we have giant sacks of the stuff left for us by the supplier. We have a near identical tank so I now know how we should be replacing the salt. Thanks for this! :-)

Brandon F. from Sherwood Park, Alberta says…

TOP NOTCH CUSTOMER SERVICE

Customer service is back! Love dealing with the Water E Store, great pricing and fast shipping.

Coby Girl from Amazon.ca says...

Excellent price. Fit perfectly

Doug M. from Pender Island, British Columbia says…

GREAT PRODUCT 👍

Effectively eliminated sweating problem an continual damp water treatment separate building.

Gaurav  from our YouTube channel says...

Hello Gary, thank you for the explanation.. your really explained very well and in detail in 3 minutes ..thanks man

Steve W. from Piedmont, Quebec says…

I ORDERED THE WRONG PRODUCT..... NO PROBLEM

I ordered the wrong product, and returned it without hassle. I re-ordered the right product and by the time I shipped the wrong one back, and my replacement had arrived and my credit processed. Not only a great selection of quickly shipped items, but amazing customer service on top. One phone call to handle it all. Extremely satisfied.

W Bertrim from Amazon.ca says...

Great! Arrived quickly

thunderbolito from our YouTube channel says...

Thank you for sharing your knowledge, nice video, thumbs up.

James I. from Alban, Ontario says…

GREAT SERVICE, FAST DELIVERY

Ordered a bit early, have not installed lamp yet. Goes in next week. Thanks for the quick response and really decent price!

B Earle from Amazon.ca says...

A lovely personal note from the seller topped off a perfect ship.

David McDonald from our YouTube channel says...

Very informative, thanks!

Kevin P. from Ayr, Ontario says…

ON LINE ORDERING FROM GARY

Perfect!! Order came quickly and was correct, can't ask for anything better than that! Thank you Gary and your team

Gerrie Donker from Amazon.ca says...

great

David Le from our YouTube channel says...

Thanks for good tips

Cathy S. from Twillingate, Newfoundland says…

SPA SOLUTIONS

Excellent product, quick easy ordering and fast delivery!

Buck Mergler from our YouTube channel says...

Thank you for the information.

David F. from  Brampton, Ontario says…

GREAT JOB.

Great experience. Quick and easy.

Danny 63 from our YouTube channel says...

Great video.

Brian S. from Milton, Ontario says…

GOOD RESOURCE

I bought them for back up. I give you high reviews because you are reliable and reasonable. I intend to check you first whenever I need something associated with my water requirements.

hg Guest from our YouTube channel says...

thank you for sharing. i will try this now

Thomas R. from Peterborough, Ontario says…

GREAT SERVICE

After spending almost an entire day driving around Peterborough looking for the filters and UV light I needed and coming up empty handed. The Water Store was able to send me just what I needed shipped to me in 2 days. Great service. Should have went to them in the first place.

Sean Tendler from our YouTube channel says...

Hey thanks for the great vid.

Daniel H. from Tenakee Springs, Alaska says…

EXCELLENT PRODUCT

Took us awhile to get it together and working. Not the product’s problem, our problems.. Couldn’t ask for a better system. Easy to install, works like a charm. Processing water from various sources, a stream and roof runoff. Water is Crystal clear, a novelty here, and very good taste. Would purchase again.

PERRY MANN from our YouTube channel says...

THANKS, very helpful :)

Doug H. from Picton, Ontario says…

WATER TANK SWEAT JACKETS 10 X 54 AND 8 X 40

Our experience was very good. The 10 x 54 is a perfect fit. Our smaller tank 7 x 35 has an extra base part so the 8 x 40 is good for length and only a little loose. Quick delivery. Great !

Yanna C. from Markham, Ontario says…

EASY TO INSTALL

Good! Easy to install, right model we needed… would like to come back to order again!

Shawn B. from Carlisle, Ontario says…

TOO EASY

Selecting the product and getting delivery could not be any easier. I wish everything was this easy.

Peter I. from Ottawa, Ontario says…

OPERATING THE UNIT WITH SOLAR

The unit works well in our off-grid cabin in Temagami. The water is clear, and without odour. Gary, the Water Guy, followed up promptly, and addressed the initial problems we were having. If you are using 12 volt batteries ensure that the correct 12 volt contoller is provided with the unit.

Wendy M. from Barrie, Ontario says…

PERFECT FIT

Fast delivery, exact item I was looking for!

Mark P. from Oakville, Ontario says…

EASY PURCHASE

Great to deal with. Received product quickly.

Jay C. from Oakville, Ontario says…

EXCELLENT

Excellent, I would definitely buy from again

Linda G. from Fort Saskatchewan, Alberta says…

GOLDLINE REVERSE OSMOSIS COMBO PACK FOR GOLDLINE RO

Love being on the automatic order every 6 months. Very convenient.

Ron M. from Brampton, Ontario says…

THE RIGHT FILTER EVERY TIME

My water-access cottage is a fairly long way away, so getting the right filter every time is important. The eStore always delivers the right filter every time. 

Wendell M. from Bonshaw, Prince Edward Island says…

BULB FOR UV LAMP

Worked great again. Thx for a good product. Old bulb was still good too. Spare in case the new one blows early.

B Earle from Amazon.ca says...

A lovely personal note from the seller topped off a perfect ship.

Burke N. from Port Colborne, Ontario says…

UV STERILIZATION LIGHT

It is exactly as I expected. Shipped to me quickly and the price was good.

Thunderbolito from our youtube channel says…

Thank you for sharing your knowledge, nice video, thumbs up.

Gerrie Donker from Amazon.ca says...
great

Peggy G. from Breezy Point, Minnesota USA says…

EXCELLENT PRODUCT

I received it in a timely fashion. It was packaged well. It fits perfect and took care of my problem. Thanks Water Guys. I would recommend them to anyone.

James Signaigo from our youtube channel says…

This is a great video, thank you.

Lisa Julien from Amazon.ca says...
Would buy again

John S. from Vernon, British Columbia says…

SILICONE GREASE

Everything I expected. Thanks

David McDonald from our youtube channel says… 

Very informative, thanks!

Pierre Bujold from Amazon.ca says...
Very fast and good service

Ian L. from Denman Island, British Columbia says…

GREAT PRICE, QUICK DELIVERY.

Ordered a replacement UV bulb online, along with two other replacement filters. They arrived sooner than expected. I installed them today and everything works as expected. Thanks

Lily Beavon from Amazon.ca says...
quick and correct

Robert F. from Woodstock, Ontario says…

JUST WHAT I WANTED

The order process was very easy and the correct item delivered as promised.

Lynda O. from Campbellcroft, Ontario says…

AGAIN EXCELLENT SERVICE

New cartridges better than the previous brand.

Laureen J. from Kaslo, British Columbia says…

PURCHASE OF UV LAMPS

Excellent Service!!

Daniel D. from Mazerolle Settlement, New Brunswick says…

RELIABLE.

Shipped as ordered. Fit perfectly into the BB Canister. As wells, a reliable store to buy from.

David W. from Woodstock, Ontario says…

AQUAMASTER DRIVE END CAP ASSEMBLY 54520 FOR AMS 700

The item fixed my problem of the softener not completing its cycle. The shipping was very fast getting my softener back up and running in a couple of days. It is also nice to be able to use PayPal to complete my transaction. I was very pleased with the website and the purchase. Dave

David M. from London, Ontario says…

PERFECT

Very fast delivery and exactly what we needed at a decent price. Thank you!

Tyler C. from Melancthon, Ontario says…

UV DYNAMICS UVD320 BULB

Excellent! My wife and I tried to cheap out and buy a bulb from amazon that claimed to fit out unit. When the bulb came it was a no-name Chinese bulb that wouldn’t even fit inside the unit! We ended up paying to ship the amazon bulb back before buying from the water e-store. We will continue to buy our bulbs here from now on!

David H. from Goodwood, Ontario says…

SERVICE

Order and delivery process was very commendable.. Will definitely order again thanks

Charles G. from ATKINSON, New Hampshire , USA says…

AWESOME SERVICE, PRICE AND SUPPORT

I purchased from the water filter e store because the video on youtube showed how easy it was to install. I installed 2 in just about 3 minutes, had I been wearing my glasses I probably would have got it done in less than 2 minutes.

Garth A. from King Kirkland , Ontario says…

GREAT RESPONSE TIME

Fantastic came in safe and sound very well packaged Thank You So Much

Kevin E. from HAMILTON, Ontario says…

QUICK SHIPPING GOOD COMMUNICATION

Item is as described and was in stock. Thanks!

Stephen F. from Toronto, Ontario says…

GREAT CUSTOMER SERVICE

Very happy with the easy ordering process and especially with the personalized follow up emails I have received. The product was shipped quickly and seems to be working well. Thanks very much!

Colin W. from Chelmsford, Ontario says…

VERY PROMPT SERVICE. WILL DEFINITELY

Very prompt service.  Will definitely order again.  Prices are a little cheaper than others.

Chris R. from Cumberland, Ontario says…

REPLACEMENT LAMP FOR STERILIGHT UV WATER FILTER SYSTEM

On-line advice was excellent - returned email same day, product arrived ahead of schedule and intact - no problems what-so-ever! Will definitely buy from Water Source again!

Michelle B. from Torbay, Newfoundland says…

NICE

great price great service

Kelly P. from Spring Bay, Ontario says…

THE WATER FILTER E STORE DELIVERS

The order was easy to place. Shipment was prompt. Video was easy to follow and the new sleeve and light are in and working. The price was good and eliminates me from having to use the only guy in my area (who has poor customer service). Thanks Gary and The Water E Store. You guys rock.

Andre Racine from our youtube channel says…

Your video helped me to understand why my salt was not being used up.  I did like you stated in the video and we got our soft water back.  Thanks greatly!

Jan S. from Hornby Island, British Columbia says…

JUST THE RIGHT FIT

Arrived in good time and is the perfect fit for my machine. From now on I will only buy the original light for Dynamics.

Luci C. from our youtube channel says…

Thank you so much! The water flows from faucet as normal. It was like squeezing the lemon. Appreciated!

Francine G. from Thessalon, Ontario says…

POND

So far so good, it's doing the job that I bought it for. Could I add that besides being satisfied with my purchase, I am as satisfied or even more with the service. You really care about the customer and make sure that we have all the information needed if a problem or a question arise. I was impressed.

William Loughnane from our youtube channel says…

Many thanks for a great tip & advice with the water softener.

Sheryl M. from Little Lepreau, New Brunswick says…

YEARLY REPLACEMENT OF OUR UV LIGHT

I called to find out how to use my promo code the lady gave me instructions. I went to the website and found that for a few more dollars I could purchase a replacement sleeve as well. I've been very happy with the price and service.

Eduardo Alejandro from our youtube channel says…

Amazing advice! I did it and it worked! Thank you so much!

David H. from Foothills, Alberta says…

CARBON FILTER ORDER

Very prompt service! Thanks

Robert Perez from our youtube channel says…

Thanks for this great video...my problem solved due to this great and informative video...

Jim M. from Manitouwadge, Ontario says…

PROACTIVE WITH REPLACEMENT PARTS

I ordered the UV lamp and sleeves as spares for ready replacement when needed. The installation of the Viqua 1 GPM UV Tap Water Filtration System (VT1-DWS) at the cottage earlier this year has been so positive that I want to ensure that I always have replacement parts on hand.

R.A. Keyser from our youtube channel says…

Thanks , I've been over filling my salt prior to this . Appreciate the video!

Carol K. from Fergus, Ontario says…

HAPPY CUSTOMER

After cleaning out my brine tank and adding fresh salt I was advised to do a resin bed cleaning, and purchased Pro Res on-line through the Water Store. Excellent delivery and the product, being liquid, was packaged extremely well. My softener is back in working order. I will now use Pro Res on a regular basis to maintain my softener in good working order. Thank you Gary.

Misty H. from Beeton, Ontario says…

QUICK DELIVERY

Product is amazing. Would order again for sure.

Trent R. from Lawrencetown, Nova Scotia says…

WATER ESTORE

Very efficient ordering process, quick delivery - great to find a source for older versions of Trojan (Viqua) UV filter parts.

Lynda O. from Campbellcroft, Ontario says…

GREAT SERVICE -RECEIVED ORDER IN LESS THAN A WEEK.

Excellent - exactly what I needed

Ryan H. from Connaught, Ontario says…

QUICK SHIPPING

Plugged right in and was the exact uv light I needed.  Very fair price.

Donald Hebb from Amazon.ca says...

Seller's website was very easy to navigate. Details and price of product were very clear and concise. Ordered product on July 01st and rec'd it on July 10th, 13 days ahead of scheduled delivery date and was undamaged

Gary G. from Ladysmith, British Columbia says…

SERVICE AND VALUE

Outstanding and good value.

Bruce Nuttall from Amazon.ca says…

Just as ordered,fast shipping

Lynette F. from Vernon, British Columbia says…

EXCELLENT CUSTOMER SERVICE

Quality product at a decent price, fast delivery and timely follow ups. I would not hesitate to buy here again.

jascam1 from Amazon.ca says...

Great video for the DIY user

Gordon W. from Upper Tantallon, Nova Scotia says…

HOME WATER FILTERS

I ordered the filters online in a few minutes, and they showed up in a few days... they were half the price of the filters I could find locally. Exactly what I was looking for.

Lawrence M. from Oshawa, Ontario says…

WATER SOFTENER SWEAT JACKET

The product fit perfectly on my water softener, just as advertised. The ordering process, delivery and follow up by the by the Water Store could not have been better.

Debra H. from  Forest Grove, Oregon USA says…

NEW UV LIGHT

We needed a new uv light and your website was recommended to us. It was easy to use and we had our light in about 2 weeks. Thank you

Denis C. from Oakville, Ontario says…

EXCELLENT SERVICE ALL AROUND

From pre-order to final installation, excellent service! Gary and his team were extremely helpful in helping me make an informed decision on my UV unit. Great communicators and answered all my questions in a timely manner. Their videos made it even easier for me to understand the installation and maintenance procedures. Will use them again for all my future water filtration needs.

Gary N. from Surrey, British Columbia says…

WATER FILTERS

Recently we found out that because we are at the end of the water system serving the lower mainland, all the silt ends up here. I changed the filter in the spring as we normally do (April,May) only to find our water was flowing very slow by June,July. I checked the system wondering why and found our primary filter full or silt. So much that it was preventing water to flow to the secondary filter. Thus the house was not getting any pressure at the taps. Again thanks to the water filters our expensive appliances were not harmed by being clogged with silt. New appliances have sophisticated filters that stop dirty water from destroying the fine parts. Thanks again

Don M. from Brownsville, Wisconsin  USA says…

PURCHASE REVIEW

Great service and advice.

Michael L. from Elora, Ontario says…

QUICK AND EASY!

Easy to order. Shipped quickly. Quality product.

Eugene M. from Tottenham, Ontario says…

GOOD PRODUCT AND EXCELLENT SERVICE

Quality product, good price, free and prompt delivery - everything how it supposed to be, I wish all the online purchases would be like this.

Jim M. from Manitouwadge, Ontario says…

HELPFUL

They diagnosed the problem over the phone and suggested what I needed and it worked perfectly. Thanks

Greg C. from Powassan, Ontario says…

TROJAN BALLAST ON-LINE PURCHASE

Excellent customer service and follow up via electronic media. Nice to see a company that is genuinely concerned with the needs of their customer. Will definitely recommend to my friends !!

Rose A. from Innisfil, Ontario says…

GREAT SERVICE

Product was as described Works well. Would shop here again

Ordale C. from Fulton, New York  USA says…

EXCELLENT SERVICE

Service, product was great

Richard D. from George Town, Ontario says…

CARBON FILTER FOR GE HOMESPRING

Great service... will order from them again

jascam1 from our youtube channel says…

Great video for the DIY user

Jason Ellis-Bouchard from Amazon.ca says…

A1

Yana H. from Aylmer, Quebec says…

FRIENDLY AND KNOWLEDGEABLE

Excellent! Gary is a pro and is responsive and helpful.

Dave T from our youtube channel says…

Thank you so much for this video. I bought a home with this system installed and I noticed the drain line from the last cartridge seemed to be running constantly. After going through your steps, I verified all was well and the tank was refilling after I had gotten some water earlier. Saved me a call for service to check it! Thanks for your videos on this system - very helpful! 

William W. from Markham, Ontario says…

EXCELLENT CARE OF CUSTOMER

The product is not easy to found in most hardware store and it is good that water estore has it and deliver for free. Product is delivered within a few days. I definitely will order similar product from them in the future.

B Bobby from our youtube channel says…

Thanks for clarification

Herb L. from Arnstein, Ontario says…

AS ALWAYS, SERVICE WAS EXCELLENT

As always, service was excellent and prompt. Order all my filters and equipment from The Water estore.

Annette Fowler from our youtube channel says…

THANK YOU

Brian R. from Brampton, Ontario says…

PURCHASED SPA SOLUTION

Purchased Spa Solution from the "Water e Store" because the price is as good or better than buying from local dealer. Shipping was free and delivered in 2 days after order placed.

Paths Less Trampled from our youtube channel says…

Great video, thank you. Quick reply!

Michele V. from Sherwood Park, Alberta says…

DESEL MEMBRANE GE DESAL 16 GPD

Awesome vendor. I liked the personal service and follow up email. Thank you. I will definitely purchase from The Water Filter Store again!

Shaun L. from Courtenay, British Columbia says…

GOOD SOURCE!

Good pricing and quick delivery!

Carson H. from Cambridge, Nova Scotia says…

EXCELLENT SERVICE

Very good! No issues. Prompt delivery.

Matt Weeks gave us a 5 star rating on facebook and says...

Gary and his team are amazing. He drove out to the house to test the water at no charge, gave us a few options on water softener units and then when we decided to proceed with the purchase. The installation happened quite quickly and we couldn’t be happier with the service we received. Thank you.

Ciszewski Andrzej from our youtube channel says…

Thank you very much great explanation.

Curtis Gamble from Amazon.ca says...

I have been using this product for a number of years and so far it has been the easiest solution to maintaining my hot tub.

Greg C. from Manotick, Ontario says…

GREAT SERVICE AND QUALITY

The item arrived the next day, was very well packed. I have also received a follow up email from the store asking if everything was OK. Would definitely recommend this seller.

Dave Monaghan from our youtube channel says…

Always great videos,  thank you for posting them

Thomas S. from Philadelphia, Pennsylvania says…

COLLEEN IS GREAT!

After trouble shooting for a week, Colleen came up with the solution. That was after I went to plumbing supply - lack of knowledge of the problem. and these guys were good... But Colleen is great!

Josee P. from Amazon.ca says...

We got it much sooner than we were suposed to and the price was good. We will buy again.

David C. from Keswick, Ontario says…

QUICK AND EASY PURCHASE

quick and easy purchase and pick up, thanks

Michael Skillern from our youtube channel says…

Thanks Gary!! Totally worked

OTF from Amazon.ca says...

Delivered as promised. Excellent product.

Davies from Lake Country, British Columbia says…

GREAT SERVICE!

Fabulous.....my water quality is excellent with this product!

Fishead 2925 from our youtube channel says…

Awesome, thank you. I'll watch this after work.

Jason L. from Cavan, Ontario says…

WORKS PERFECT

Shipment was on time and unit works great

Annette Fowler from our youtube channel says…

THANK YOU VERY MUCH

Steve W. from Piedmont, Quebec says…

GREAT SERVICE LIKE USUAL

This store has online retail nailed, good selection, friendly service, quick delivery. I should probably buy stock as well as products.....

David T. from Sooke , British Columbia says…

EXCELLENT!

The product came promptly the price was right and service excellent.

Jennifer N. from New Dundee, Ontario says…

COULDN'T BE MORE PLEASED

The item was exactly what we needed. Arrived quickly, and the customer care we received was excellent.

Ted P. from Rosemere, Quebec says…

VIQUA UV SYSTEM

The system was shipped promptly from the Water Store and was received within 3 days. It was relatively easy to install, following the instructions and the water store video. The system works great and the family is happy to have clean safe drinking water.

Robert S. from Montréal, Quebec says…

I am very satisfied with the product and the quick free delivery

Dan H. from Rothesay, New Brunswick says…

UV DYNAMICS PARTS

All good. Your service is top notch. Your video on how to exchange was very helpful. Thanks

Gwen L. from INNERKIP, Ontario says…

FAST FRIENDLY

Service is always quick, even after hours, and emails always have a handy 'how to' video so we know what we're doing ,) Thank you :)

Ernie B. from Sioux Lookout, Ontario says…

R/O COMBO PACK FOR VECTAPURE II W/ 75 GDP MEMBRANE

Excellent products!! will likely buy from the Water estore from now on!!

Steve O. from Eden, Ontario says...

HAPPY CUSTOMER

great customer service !! Item came in good time and was the right item. Highly recommend this company good old fashion service!!

Daniel C. from Cambridge, Ontario says…

EXCELLENT PRODUCT AND SERVICE.

Quick and efficient delivery.

John H. from Wasaga Beach, Ontario says…

EXCELLENT ORDER RESPONSE 

Excellent order response - will purchase from the Water Store again!

Anthony C. from Abbotsford, British Columbia says…

ORDERED ITEM

Excellent communication and follow up

Jim M. from Arnprior, Ontario says…

REPLACEMENT SPARE FILTERS

I purchased these as spares so I haven't used them yet but they are identical to the original filters so I do not anticipate any problems. The online transaction was smooth and delivery was quite quick

Terry W. from Nelson, British Columbia says…

MEMBRANE CHANGE

Exactly what I needed. Changed it out in five minutes. Fit perfectly.

Marcelo R. from Amaranth, Ontario says…

GO FOR THE ORIGINALS!!!

I wanted to save some money so I bought a compatible from Amazon but believe me it does make a difference to go with the original. The product was delivered safely and super fast! I also called in for some inquiries and staff super friendly. Thanks, Gary, will do all my replacement shopping from now on with you. Marcelo

Susie K. from Denman Island, British Columbia says…

THUMBS UP!

Exceptional service! Well packaged with hand-written thank you, lamp arrived very quickly given our rural location across the country. First time changing the bulb, so I was most thankful for the helpful instructional video on the website. Very pleased! Thank you. 

Peter L. from Brantford, Ontario says…

EASY

Great advice and customer service., haven't used yet as this one is a spare

Howard F. from Annan, Ontario says…

GREAT BUYING EXPERIENCE

Replacement lamp was exactly as specified. Service and delivery was prompt and Gary was very courteous in his communication with me. Would definitely by from here again!

John P. from Oakville, Ontario says…

HIGH CAPACITY UV EXCELLENCE!

I have had nothing but excellent experiences purchasing from the Water Store. The equipment, service and technical support is fantastic. I have no reservations recommending them and will always use them for my water system needs.

Kevin A. from Inverary, Ontario says…

EXCELLENT SERVICE

Great service, very helpful, responsive and courteous. I will go to them again when the need arises.

David Jollymore gave us a 5 star review on Facebook when he said…

I ordered a UV light and it came quickly and there was no problem at all. I will be shopping again this year here for my UV light again. This store has some very good videos online too for us do it yourself experts!

Victor A. from Markham, On says…

FAST SHIPPING, WORKS 

Great, worked as expected. Shipping was fast.

Martin from Amazon.ca says...

Excellent service depuis 3 ans

Gary N. from Surrey, British Columbia says…

20" 5 MICRON FILTER

I realized how valuable it was to install the higher end filter as opposed to the lesser. We just finished a very wet spring, we noticed the water was very slow from the taps. I checked the filters that were just changed the previous Month only to find they were a very dark grey with silt. Had we not put this type in I could not be sure as to how much silt we would have drank, but I'm sure it wouldn't have been a plesent taste. This is the first filter of two, we use a carbon 5 micron as the second to remove oder and taste, although not as bad it still showed sludge which meant it to was doing it's job. I re-ordered both and must say this makes us feel good knowing we have clean water.

Gender Equality from our youtube channel says…

This guy is very helpful. I even called his store a few times to clarify a few things. He had no problem taking the time to explain even though the water softener machine I have isn’t even sold by his store. Awesome.

Mark B. from  Leamington, Ontario says…

UV LIGHT

Great products, fair price, fast delivery. Also watched the YouTube video to learn how to install properly...thanks

Joan Wood gave us a 5 star review on Facebook when she said…

I do about 80% of my shopping online, and I always hold my breath when I click on "place order" the first time I place an order with a company. You just never know whether the product you see online is the product you will receive. IT IS MY ABSOLUTE PLEASURE TO DEAL WITH THE WATER FILTER eSTORE. I received what I ordered. Staff always answers email questions promptly, and share information willingly. Am I satisfied with the service? Yes. Am I satisfied with the products? Yes. They are top quality. Will I order again? Absolutely!

Glen C. from Dryden, On says…

UV DYNAMICS

The best price around .Packaged well .Excellent quality and would buy again

Greg H. from Amazon.ca says...

Very fast shipping. Expected within 1 month, arrived within 1 week instead. Excellent service

Terry W. from Nelson, British Columbia says…

RO FILTER CHANGE

The filters fit perfectly and were easy to install. Great company to purchase from. Fast free shipping!

Saved By_Grace from our youtube channel says…

Greetings. Excellent explanation- simple and to the point. I am the owner of a structurally similar whole house (Avian) system. Since ownership, the company no longer makes them.

Melanie P. from River Glade, New Brunswick says…

Good experience
Great company to purchase from

Pat Ferguson gave us a 5 star review on Facebook and said…

Great service and price. I would recommend you to anyone who needs uv lights.

Nigel S. from Waterloo, On says…

EASY TO ORDER, EASY TO RECEIVE

Ordering through the store was cheap and painless. The items I ordered with free shipping got to me very quickly.

Chris L. from Amazon.ca says...

Arrived early. Well protected.

Dave L. from Cobble Hill, British Columbia says…

VIQUA CMB-520-HF PRE-SEDI FILTER
Great service and quick delivery! Looking forward to getting them installed and back to sparkling fresh water!

Erika Schnicke from our youtube channel says…

I found your RO system videos extremely helpful. Thank you! 

Olaf K. from Mission, British Columbia says…

UV LAMP
2nd time purchaser of this UV light. Great price. Easy to order via website. Quick delivery. Lamp was well packaged and undamaged. Owner contacted me to ensure I was satisfied. Nice personal touch. Will order again next year. Highly recommend the Water Store.

Lorraine Hinchliffe  on Facebook....

Gave us a 5 star review.

Shawn S. from Middle Sackville, Nova Scotia says …

FAST SHIPPING ACCURATE PRODUCT, GOOD PRICE.

Recommend, from my first purchase, fast shipping, good price. Will buy from them again. Thanks

Marc E. from Amazon.ca says...

Good product and delivered on time.

Nicolas F. from Nanaimo, British Columbia says…

EZ TRANSACTION AND GREAT VALUE.
I order a filter housing for my boat. Price was very competitive considering the free delivery. Will buy again.

Jennifer Delgado from our youtube channel says…

Thanks! Works great again.

Ariane Lavoie on Facebook....

Gave us a 5 star review.

Jill M. from Acton, On says…

GREAT SERVICE AGAIN

Item arrived quickly, with instructions and well packaged to avoid damage.

Laura N. from Amazon.ca says...

Very pleased with receiving the trojan system.

Kassandria Hollis from our youtube channel says…

Thank you so much! I am so happy to have my system back and working properly. Thank you thank you thank you.

Elias Hanna on Facebook....

Gave us a 5 star review.

Robert A. from Chester NS says…

EASY

Clear website, easy ordering, prompt delivery.

Barry S. from Amazon.ca says...

Excellent price for the kit, and it is OEM. Can't beat that.

Jason Saybrook from our youtube channel says…

Great video thanks

Terry S. from Litchfield Park, Arizona says…

FILTERS FOR MISTING SYSTEM

Excellent. Replacement for existing cartridge.

Johnny B. from Amazon.ca says...

Excellent with very fast shipping.

Oleh Myronenko from our youtube channel says…

Thanks. 36 servicemen hate you :) LOL

Elizabeth M. from Toronto, ON says…

GREAT PRODUCT

The store only had 25 micron and I needed 25. Water Store found a 20 for me. Great service

Phil D. from Amazon.ca says...

Very quick shipping ! Looking forward to do more business with them 👍

Mike Smith from our youtube channel says…

I just bought a house for the first time and have been struggling to understand the water softener system. Thank you for making and posting these videos, they are super helpful.

Paul S. from Hamilton, ON says…

ARIES FILTER

Exactly what I wanted. I won't use it until this winter when I collect rainwater and pump it through it into a 10,000 gal cistern. The rainwater is slightly acidic and I use these filters to increase the pH.

Curtis G. from Amazon.ca says...

I have been using this product for a few years now and it saves a lot of tie and hassle when maintaining the hot tub.

Al Fatcat from our youtube channel says…

Didn't realize I'd find you in two different results: trying to fix my reverse osmosis water system and now this. You're awesome. Also, I was able to fix my reverse osmosis system after watching your other video. Thank you!

Greg from Kelowna, BC says…

PRODUCT EXACTLY AS ADVERTISED WITH FAST SHIPPING

Expected the lamp to arrive within a month, and instead if arrived within a few days. Excellent service, and priced 20% below local suppliers. Thank you!

Bert E from Amazon.ca says...

Very helpful and friendly in getting our order delivered to our house.

Anna Wingert from our youtube channel says…

Great - you answered my question - thanks!

Bruce W. from Sarnia, ON says…

UTAH SOIL

I had this installed when I stayed in Utah this year and I was amazed at the colour of the filter when we changed it out. It was solid red from the sentiments it kept out of our system

Norm B. from Amazon.ca says...

Fast

Robert Elrick from our youtube channel says…

Hello Gary. You have great videos for a do it yourselfer.

Mike C. from Mildmay, ON says…

GREAT PRICE AND QUICK DELIVERY

It does not get better than this. Need a light every year. 2 mins on line and it arrives. Great service

Ron M. from Amazon.ca says...

Well packaged no problems

stevo0124 from our youtube channel says…

Thanks for these great tutorial videos you make! :) Subbed and liked!

Branimir P. from Mississauga, ON says…

SUPERB!

Great communication and service provided by Water-e-Store.. Product exact fit, very satisfied. Thanks Gary

R.L. from Amazon.ca says...

perfect - super fast delivery and even got a 10% discount voucher for the next purchase

Sue Mathias from our youtube channel says…

Excellent, clear explanation. Thank you!

Cindy K. from Edmonton, AB says…

KX MATRIKX CTO 9.75 CARBON FILTER PART 32-250-10-GREEN

Shipped fast! I found what I needed and the price was great. I recommend buying from Water-e-Store.

Stephen R. from Amazon.ca says...

Fast shipping!!!!!!!

William Emmert from our youtube channel says…

Thanks Gary. I've been wondering on how those systems work.

MAXINE M. from OAKVILLE, ON says…

5 STARS

Perfect and quick service

Marc F. from Amazon.ca says...

Product and service excellent.

Richard Owens from our youtube channel says…

Thank you, for this video!

Tyler G. from Chilliwack, BC says…

GREAT

Great. Filter does what it’s supposed to.

Alain B. from Amazon.ca says...

Excellent and Speedy delivery. Product received as ordered and at a very reasonable price.

Carol R. from Madeira Park, BC says…

FANTASTIC SERVICE

My experience started with Gary answering one of my questions about a product on Amazon. Then we followed up with him regarding our water system and received the best service ever.

Norman M. from Amazon.ca says...

Everything was fine

Suzy Northstar from our youtube channel says…

Thank you so much. This is exactly what was wrong with my tank.

Pat A. from Ottawa, ON says...

WATER FILTERS

You guys were great, quick and simple and fast delivery !! Thanks

Dave M. from Amazon.ca says...

Everything is expected No surprises

Bird Man from our youtube channel says…

Gary Thanks for The quality video and helpful information, saved me a ton of time and money on my DIY RO maintenance and repair

Jim M. from Arnprior, ON says…

SAFE SUPPLY OF DRINKING WATER

I met Gary at the Ottawa Cottage Show and he suggested that the VT1-DWS would solve my issue of providing drinking water at my cottage without having to install a whole home system. I installed the system last weekend and within 2 hours the system was up and running. I installed the system in the basement directly underneath the kitchen sink. With the supplied fittings and a few extra from the local hardware store the system was a breeze to install. I will send Gary pictures

Bruno S. from Amazon.ca says...

Arrived sooner than expected and all went well.

Lars Turner from our youtube channel says…

Great video. Clear explanations & good video quality.

Marie A. from Québec, QC says…

O-RING FOR UV LAMP

Excellent, the rings are the good ones.

Marcel from Amazon.ca says...

great fast service

Lawrence Sanchez from our youtube channel says…

Thank you very much for your video! This helped me solve my issue :)

Ivan K. from Innisfil, ON says…

UVD320E LAMP

The shipping was fast and secure. The lamp itself works great. Thx. I will definitely buy from your store again.

Shawn B. from Amazon.ca says...

Product came quicker than expected and was as expected.

Mortal Storm from our youtube channel says…

Thanks for the demo. The expanded cartridge was the cause of no water flow from the tank. Saved me a service call.

Nicole L. from Cochrane, ON says…

WAS GREAT. FAST SERVICE, GOT MY PARCEL

Was great…fast service, got my parcel within a few days…would definitely buy again from this company. Thank you

Tommy T. from Amazon.ca says...

great service, product was at my house well before it was suppose to be.

Marc D. from Ottawa, ON says…

GOLDLINE REVERSE OSMOSIS

Great product at a great price.

Brian from Amazon.ca says...

Great service, Great price

Pierre B. from St Lazare, QC says…

Excellent service

David G. from Amazon.ca says...

Package arrived swiftly. Packing was sturdy and lamp within was very well protected.

Cheryl L. from Slave Lake, AB says…

ESTORE PURCHASE SAMSUNG FRIDGE FILTER

Excellent customer service and shipping!! I will definitely purchase from your store again!

Martin from Amazon.ca says...

Tout était parfait

Richard I. from Scarborough, ON says…

FIRST TIME BUYER

The Water Store has great prices free shipping, tons of excellent videos. This place is great. I would certainly buy from here again. I purchased a UVD 320E to complete my cottage water filtration system. This is a well made Canadian product complete with everything you need for mounting and setup. No issues with the setup at all. Works great - and the Water eStore has great prices.

J. S. from Amazon.ca says...

Correct product. Good price and arrived on time.

Derek Z. from Caronport, SK says…

GREAT SERVICE

Thanks for the automatic renewal option!

M. from Amazon.ca says...

Arrived 14 days early. Very pleased. Will purchase again

Cathy S. from Twillingate, NL says…

AWESOME SERVICE!

Fantastic fast and efficient services and good pricing!

Ron S. from Amazon.ca says...

Good product.

William S. from Toronto, ON says…

GOOD PRODUCTS AND SERVICE

After trying other sellers, I've bought online from the Water Filter Store for the past 3 years. The filters, lamps and accessories I want are easy to find and purchase Delivery is free, quick and shipment progress updated by email. In all respects, a very good and reliable experience each year.

James S. from Salt Spring Island, BC says…

GREAT SERVICE!

Once ordered we received the product within a few days. Worked very well. Completely satisfied and plan to shop here in future.  

Eric N. from Hamilton, ON says…

FOOD GRADE PLUMBERS SILICONE

Food grade quality - good stuff.

Tyler G. from Chilliwack, BC says…

Arrived a little late due to winter storm but besides that everything was great. Packed really well and install was easy as I followed the install video on this site. I will definitely do this again when needed.

Mitch L. from Coldstream, BC says…

EXCELLENT!

I was very happy with how quickly the order arrived, and the filter works perfectly. Will definitely be buying more in the future!

Jim M. from Tappen, BC says…

FIRST TIME BUYER

Excellent service and prompt on time delivery. I would highly recommend the Water Store.

Gary N. from Surrey, BC says…

HOUSE WATER SYSTEM

items were very well priced delivery was excellent

Kevin S. form Uxbridge, ON says…

UV Bulb A1. Read scary reviews about knock offs went with the original. Zero issues. Thanks Gary !!!

David S. from Kelso, WA United States says…

JUST WHAT I NEEDED

This UV light exactly right for my filter system and was delivered promptly. Thank you for providing these vital components!

Bert D. from Calgary, AB says…

EXCELLENT SERVICE

I had all my parts in Calgary in just a few day. Great customer service and they know their stuff for sure.

Syd W. from Peterborough, ON says…

FILTER PURCHASE

I HAVE USED THE WATER STORE TWICE AND HAVE BEEN EXTREMELY SATISFIED WITH THE SERVICE. DELIVERY IS FAST AND OFFICE STAFF ARE EFFICIENT AND FRIENDLY. WILL DEFINITELY USE THEM AGAIN I AM HAPPY WITH THE FILTER.

George G. from Welland, ON says…

KX MATRIX FILTER REVIEW

Excellent, as advertised

Edward C. from Mansons Landing, BC says…

GETTING IT RIGHT

Gary and the team were very helpful in getting us the right filter for our water system - our first year in our new home with an unfamiliar well upkeep protocol. The product appears to be good quality and arrived in good time. Highly recommend their online store.

Kevin B. from Denman Island, BC says…

GOOD PRICE AND GOOD SERVICE.

Totally satisfied with my purchase. Thank you, Water Store.

Kimberly C. from Bracebridge, ON says…

WATER SOFTENER AIR GAP

We were having issues finding this in our area, as we bought online it came within a couple days and has fixed our issue with the back wash line. There is no more water overflowing out.

Alain G. from Battersea, ON says…

QUICK SERVICE

The item was sent immediately and was exactly as expected.

Rita H. from Ottawa, ON says…

FILTER

I never had any problem with Water Store. Excellent service.

Octavio D. from Milton, ON says…

GOOD PRICE RIGHT TO THE DOOR

Good overall experience, product came on time and in good shape,

Michael B. from Winnipeg, MB  says…

FIRST TIME BUYER

Very happy with service, product, and delivery. Thanks Gary

Dan J. from Toronto, ON says…

FIRST TIME USER

Our first time buying water filters was seamless. The filters were delivered on time as promised. The price was better than, or as good as, we found anywhere else including Amazon. We will definitely reorder from you and have already provided your contact information to our friends

Peter D. from Ennismore, ON says…

UV LIGHT REPLACEMENT

I purchase my replacement bulb for my UV filter every year from the Water Store. Service is good, delivery is fast and price is right!

David B. from  Sudbury, ON says…

UV LAMPS

Exact match o.e.m. product, not a knock off. Delivered to the door in two days. Best price I have ever found for this uv lamp. will definitely look to purchase all my supplies there again. Dave

Albert Y. from Surrey, BC says …

SAMSUNG WATER FILTER

good services and product come on time as promised

 

Darren G. from Amazon.ca says …

Excellent service.

 

Christina D. from Newmarket, ON says …

 AQUAMASTER HAS GOOD VALUE

Very good. I felt the difference within a week of use. Very little salt material is used. Less than expected. Efficient.

 

Paul Doyle from Amazon.ca says …

No problems with product

 

Mario F. from Calgary, AB says …

VERY HAPPY WITH ALL ASPECTS OF MY PURCHASING PROCESS

Great, friendly service. Quick delivery. Couldn’t ask for more. Also very informative videos on You Tube

 

Ted Gillam from Amazon.ca says …

Item arrived before the estimated delivery date. Was exactly as described and the price was very good. They even sent me a coupon for 10% off my next order.

Brian N. from Sherwood Park, AB says …

WONDERFUL SERVICE

Worked perfectly, just what I needed. I’ve ordered 2 years in a row and I can see this will be a yearly thing. Thank you

 

Andrew Archer from Amazon.ca says …

Items worked well, as expected.

Paul F. from Ayr, ON says …

GREAT CUSTOMER SERVICE

Item was as described. Gary is a great resource. I will be using this product as yearly preventative maintenance.

 

Joshua from Amazon.ca says …

A++ seller

Aly G. from Ottawa, ON says …

Great. Will buy again.

 

Thomas T. from Amazon.ca says …

All good.

 

Jami L. from Uxbridge, ON says …

GREAT SERVICE

The staff here are so helpful and friendly. I won’t order from anywhere else.

 

Chucky from Amazon.ca says …

Good price.  Will do the job for sure

 

Brandon M. from Selby, ON says …

QUALITY SERVICE

It was as advertised and fast delivery, 2nd time ordering and smooth transaction!

 

Nicole Rémillard from Amazon.ca says …

Très satisfaite

 

Rahim B. from Burlington, ON says …

EXCELLENT AND FAST SERVICE

Water softener resin cleaner is essential to the smooth running of a home water softener. I was glad to purchase it and the item works beautifully. Water comes out clear and silky soft.

 

Edward Colley from Mansons Landing, BC says…

RESPONSIVE, EFFICIENT SUPPORT
Gary responded quickly to our filter question and we had it in our mailbox three days ahead of predicted date. Great service. Highly recommend!

 

Pat Paladino from Cambridge, ON says …

EXACTLY WHAT WE ORDERED

This tank is exactly the same as the tank I replaced and made this installation very easy. It came properly packaged and was in perfect condition. Gary the water Guy came through again!

Rod Siemens from Chilliwack, BC says …

EXCELLENT

Great product we live on a farm with well water and this just makes it better!

Todd S. from Aylmer, ON says …

PROMPT

Excellent,was exactly as ordered and on time.

Jerry K. from Sebringville, ON says …

UV LIGHTS

Excellent. Will use your service again

Dwayne C. from Sarnia, ON says …

EXCELLENT SERVICE/SUPPORT

I had a question about my order and the friendly staff sorted it out in minutes. Been using The Water Filter Store for several years and never an issue, filters arrive at my door within 2-3 days every time.

Michael B. from Ottawa, ON says …

FAST SHIPPING

Have ordered several products from here and as always very fast shipping and happy with product quality.

Paul F from Ayr, ON says …

THE WATER FILTER STORE = BEST RESOURCE ON THE NET FOR TANNIN

In my area, people don't usually have issues with tannin's in their water. The tannin that we have was green\yellow! Gary's video's basically spelled out the issue for us and now we enjoy water that is as clear as bottled water. I'm using citric acid yearly for preventative maintenance. Thanks Gary.

Louis B. from Val-des-Monts, QC says …

STERILIGHT REPLACEMENT LAMP

Quick effective service and shipping.

Dean R. from Apsley, ON says …

 5 STAR

No issues! Ordered on line. 2 days later it was here!

Thomas H. from Williamsport, PA, United States says …

GREAT PRODUCT, GREAT SERVICE

It was just installed, so far its effectiveness seems superior to the bulb we replaced. Ordering was east and delivery fast.

David A. from Brighton, ON says ...

EXCELLENT SERVICE
Order arrived quickly and was packed expertly. Will definitely order from you again.

Lars Turner from our youtube channel says ...

Great video. Clear explanations & good video quality.

John Brandon Graham-Knight from Amazon.ca says …

Works as expected and easy to install.

Brian S. from MONO, ON says …

GREAT SERVICE AND THE GENUINE ITEM

This was my third time ordering replacement bulbs. The delivery is always excellent and the product arrives in perfect condition. After a few years of receiving "knock off" lamps from other suppliers, I was very happy to find The Water Filter E Store. The parts are genuine OEM and the pricing and delivery is fantastic!

Anthony C from our youtube channel says ...

The Water Filter eStore: thanks for the prompt reply, greatly appreciated!

Rejean Moreau from Amazon.ca says …

C'est le bon produit et livraison tres rapide

Edward C. from Manson's Landing , BC says …

GREAT SERVICE

From ordering to quick shipping, and excellent installation video, we are completely happy with our filterestore interactions. In fact we are going to make another purchase now. Thank you. ek

Bird Man from our youtube channel says ...

Thanks for The quality video and helpful information, saved me a ton of time and money on my DIY RO maintenance and repair

Bob Smith from Amazon.ca says …

Excellent value

Pat P. from Cambridge, ON says …

VERY FAST SERVICE

The filter was exactly as ordered and fit perfectly.

Erika Schnicke from our youtube channel says ...

I found your RO system videos extremely helpful. Thank you!

A. Charland from Amazon.ca says …

Excellent, good value.

Rene M. from Kawartha Lakes, ON says …

FILTER

All good!!!!!!!

Marcel L. from  Chilliwack, BC says …

PERFECT

All good. Quick delivery and most of all the right parts

Steve V.from Amazon.ca says …

Works great filters out all the crap from your water for a fraction of the cost. Order was delivered in a timely manner will be reordering again without hesitation.

Michael B. from Ottawa, ON says …

FAST DELIVERY

Was happy with fast delivery, product fit well. Would purchase again.

Don W. from Calgary, AB says … 

NEOPRENE WATER SOFTENER SWEAT JACKET 9 X 42 TJ942ZIP

The purchase was simple and easy. Deliver was great. Now my softwater unit does not sweat anymore. I love the material and the custom fit.

William F. from Lone Butte, BC says …

SERVICE

Excellent service, low pricing free shipping.

Leah Ward from Amazon.ca says …

Works like the expensive ones we have been buying for the last 9 years. Only this is half the price.

Lorraine F. from Nestleton Station, ON says …

UV LIGHT

Item as described. I haven’t installed it yet. I ordered it as a spare for my water sterilization system. I routinely order these lights and they work well. Shipping was fast and item packaged well.

Brian S. from Mono, ON says…

SATISFIED CUSTOMER

One reason I buy from you (our second purchase) is because you offer clear instructional videos. It's not rocket science to change a bulb, but getting a back-up makes all the difference.when you don't know the little issues that only experience can support. You have this on-line experience figured out. Great job!!

Tony Cooke from Amazon.ca says …

Exactly what I was looking for. Fit and connected to my system perfect

Geoff B. from Grassie, ON says…

GOOD STUFF

Always great. Easy to order. Arrives quick. Reasonable prices.

Tino B. from Ancaster, ON says…

ALWAYS A SMOOTH TRANSACTION!!
Great! I will purchase any items available from Gary if he carries them:)

DezTee from Amazon.ca says …

No regrets and will buy again.  Great product n price

Jack T. from Oshawa, ON says…

REPLACEMENT FITTINGS
Needed hard to find replacement fittings for my R/O system. Got exactly what I needed delivered on time.

Lonn D. from Dunrea, MB says…

GOOD SERVICE

Colton Ron from Amazon.ca says …

Couldn't find these filters from any of my suppliers. Fast delivery and no mistakes makes me happy. The filter itself is a good high quality filter.

It was a great experience. Thanks for the prompt service.

Jami L. from Uxbridge, ON says…

GREAT SERVICE
Product arrived quickly and staff took the time to answer all of my questions. Installed it myself and it’s working great.

LunchBoxSteve from Amazon.ca says …

Does a great job filtering out the junk in my municipal water supply with ultra-low pressure drop... VERY HAPPY!

Paul A. from Rosseau, ON  says…

RECENT ORDER
I have not installed the product as of yet, but it was was exactly as ordered and the price was the best I could find online. Same product was ordered 2 years ago and it worked very well. 

Diane from Amazon.ca says …

Parfait , exactement le produit auquel je m’attendais. Et livraison rapide !

Denise W. from Lindsay, ON  says…

SAMSUNG FRIDGE FILTER
Very good no problem with installing new filter.

Denis Charbonneau from Amazon.ca says …

Very good product

Amy G. from Fort McMurray, AB says…

YOU HAVE A FOREVER CUSTOMER IN ME!
Website is so user friendly and shipping as quick. Thank you!! I will be ordering from you from now on!

Sonya S. from Port McNeill, BC says…

GOT WHAT I NEEDED AND WHEN I NEEDED IT.

It was the correct item and received in a timely manner.

Lorraine H. from Cobourg, ON says…

VERY HAPPY CUSTOMERS.
This is our second order. We’ve been very satisfied with the products and the service we have received. We will definitely order again and recommend your company.

Denis Campbell from Amazon.ca says …

Good buy. Fast delivery. 

Franky L. from Sudbury, ON says…

ONLY BUY FROM HERE

The item’s fine, but what I was impressed about was the customer service, the package arrived in 4 days, which I would consider fast. But within the package was a coupon for 10% off which I wasn’t expecting at all and a hand written message thanking me for my purchase, it’s the small things like that, that companies do to earn customer loyalty, will always buy from here!

Joan Wood gave us a 5 star review on Facebook and says...

I do about 80% of my shopping online, and I always hold my breath when I click on "place order" the first time I place an order with a company. You just never know whether the product you see online is the product you will receive. IT IS MY ABSOLUTE PLEASURE TO DEAL WITH THE WATER FILTER eSTORE. I received what I ordered. Staff always answers email questions promptly, and share information willingly. Am I satisfied with the service? Yes. Am I satisfied with the products? Yes. They are top quality. Will I order again? Absolutely!

Freddie James from our YouTube channel says…

Gary, Thanks so much!!!! Hard to find honest guys like you!!! You saved me a ton! We noticed a problem after filling swimming pool! Outside faucets were connected to softener??? Had a clog, and salt bridge! Thanks again, Edward...Northeast Ohio..

M. from Amazon.ca says...

Arrived 14 days early. Very pleased. Will purchase again

Bonnie from Deep River, ON says...

DELIGHTED ... I ordered the item Dec 22, not expecting to see it until late January due to the holiday season....it was wonderful to have it arrive shortly after New Year Day! Purchased, shipped and installed without issue. Will definitely recommend and use your services again! 

David Jollymore gave us a 5 star review on Facebook and says...

I ordered a UV light and it came quickly and there was no problem at all. I will be shopping again this year here for my UV light again. This store has some very good videos online too for us do it yourself experts!

Lisa Longhurst from our YouTube channel says…

Hey Gary , I got it all figured out, I watched your trouble shooting video, just had it complete drained lol , all good now and I have water ! Thanks so much your videos are a great help !

J.S. from Amazon.ca says...

Correct product. Good price and arrived on time.

Yves F. from Sainte-Hélène de Bagot, QC says…

PARFAIT.  Solide et compatible

Pat Ferguson gave us a 5 star review on Facebook and says...

Great service and price. I would recommend you to anyone who needs uv lights.

Kenneth Rhoades from our YouTube channel says…

Gary, you're a life saver for someone like myself that had no idea how to troubleshoot a water softener system. Thank you, again!

Martin from Amazon.ca says...

Tout était parfait

James B. from Lansdowne, ON says …

UV LAMP PURCHASE.  Got myself stuck with an Ebay UV lamp from China (big mistake).  It didn't even fit in the hole so I called The Water Filter Store and got a lovely Australian woman.  I wanted to make sure they had the lamp I was looking for before I ordered.  Luckily it was in stock and delivered in less than a few days.  Thank you, you guys saved my bacon.

Christine Lombardi from our YouTube channel says…

Awesome video! I was impatient so I used the shop vac and a scooper, and a ladel from the kitchen due to my short arms and got all the mush out. I carefully used a pole I had that is for painting. The metal bar that holds the roller worked perfect for carefully scraping the bottom. Can't believe when I asked for the water softener to be checked by "professionals" no one ever suggested any maintenance! And I'm bad for not reading the manual!! Thanks!!

Ted G. from Amazon.ca says...

Item arrived before the estimated delivery date. Was exactly as described and the price was very good. They even sent me a coupon for 10% off my next order.

Mark H. from Richmond, BC says…

GOT EXACTLY WHAT I ASKED FOR.  Good price and fast, thanks!

Tony Stark from our YouTube channel says…

Thank you Sir! Had this issue pop up on me, didn't know what the heck was happening since I could see the unit regening but still had hard water. Cleaned out the unit as per your instructions and Bam, softwater again!

David G. from Amazon.ca says...

Package arrived swiftly. Packing was sturdy and lamp within was very well protected.

Justin L. from Ottawa, ON says …

EXTREMELY FAST AND MOST IMPORTANTLY CORRECT!  My order was correctly filled and I had my UV lamp in 2 days. Great service and friendly staff (even got a hand written thank you letter).  Will definitely be buying my supplies from here in the future.

Mike Birch from our YouTube channel says…

Thank you so very much for posting this video. I just moved into my house 5 months ago and I have never owned a water softener before. When the brine water would not drain out of the tank I searched YouTube and found your video. While my water softener is a bit different than the one that you showed, I have an Eco Water Softener that came with the house, the concept was exactly the same. your video was very helpful in showing what to look for and how to remove the line clamps. like I said thank you very much for posting this video, you saved me a $100 service call.

Brian from Amazon.ca says...

Great service, Great price

Nancy Lussier from our YouTube channel says…

Thank you for posting info! Very helpful for a new homeowner.

Thomas G. T. from Amazon.ca says...

Great service, product was at my house well before it was supposed to be.

Leanne Domovich gave us a 5 star review on Facebook and said … 

Finally ordered some replacement filters for our system and my husband was really pleased with the prompt service and the handwritten 'thank you' on our invoice was a really nice touch. Definitely will be using this store again. 

Raymond Shartrand from our YouTube channel says…

Hi Gary Like your channel and videos. Very well done without beating around the topic like the others do.Thanks for your professional way of presenting your information so anyone can understand.

Joshua from Amazon.ca says ...

A++ seller

Richard V. from Calgary, AB says…

Sediment Filter very good. Ordering was easy and product was delivered quickly

Rob Jones from our YouTube channel says…

Thanks Gary for your videos. My brine tank wasn't draining. You mentioned several possible problems. Mine was the brine float tube had salt accumulating in the bottom blocking the slots. I siphoned the water out of the tank and used a shop vac to suck the salt out of the float tube. Did a recharge and it worked properly.

Thomas T. from Amazon.ca says ...

All good

Maureen M. from Lunenburg, NS says …

GREAT COMPANY, GREAT SERVICE.  The item we ordered came so fast and very well packaged. Highly recommend the Water Guy.

Non Smokey0525 from our YouTube channel says…

I watched many "how does your water softener work" videos and yours is by far the best.

Shawn B. from Amazon.ca says...

Product came quicker than expected and was as expected.

Abner R. from Brampton, ON says …

HIGHLY RECOMMENDED.  Happy with these products. I definitely recommend these products to others.

Havasu Gall from our YouTube channel says…
I've been searching for a straight forward and easy explanation and you nailed it.

Marcel from Amazon.ca says...

Great fast service

Ariane L. from Saint-Colomban, QC says …

SO GLAD I'VE FOUND YOU GUYS!  The item arrived super fast and everything fit perfectly in place, I've also bought the UV kit for our water system and it was also perfect! Not to mention that the price is excellent compare to what we were used to pay and it's not because it's cheap stock, my only regrets is to not have found this company earlier! I really recommend this place to anyone! Thanks!

awfulknauffl from our YouTube channel says…

So helpful! Thanks very much for posting. You just saved us $50. Much appreciated! :)

Bruno S. from Amazon.ca says...

Arrived sooner than expected and all went well.

Kevin B. from Mono, ON says …

A PURIFYING AND CLEAR FLOWING EXPERIENCE.  Gary provides excellent informative you-tube videos to help you maintain your water systems. His products are competitively priced and orders are quickly filled and delivered for free. Thanks, Kevin 

Patricia Moraga from our YouTube channel says…

Again Thank you such that I was able to fix my softener I followed all the steps you suggested........

 

Dave M. from Amazon.ca says...

Everything as expected. No surprises

John G. from Bradford, ON says …

TERRIFIC COMPANY.  Gary was great, really helped out with my water questions and the parts I needed to get my system up and running... JG

Robert Cooper from our YouTube channel says…

Thanks very much for the great videos. The idea of using a shop vac is invaluable.

Norman M. from Amazon.ca says...

Everything was fine

Ira Gershwin from our Youtube channel says...

Wow, Thank you for the quick reply! Really enjoyed the video! It was super helpful. I subscribed, and look forward to learning from the others on your channel. Thanks, again!

Jamie J Hunt gave us a 5 star review on Facebook when he said ...

This site has everything you'd need to ensure your house has the best quality water. I ordered new UV lights and filters on a Sunday and they were delivered on Wednesday morning, and the shipping was free!! Very easy site to navigate and find exactly what you need. Then you can go to their YouTube channel, and find out how to install it. LOVE IT!!!!

Christopher G. from Huntsville, ON says…

Great price and fast shipping! Excellent delivery and product. Will definitely be buying again.

mortalstorm from our YouTube channel says…

Thanks for the demo. The expanded cartridge was the cause of no water flow from the tank. Saved me a service call.

Chucky from Amazon.ca says...

Good price. Will do the job for sure.

Gwen L. from Innerkip, ON says…

Awesome customer service.  I cannot express enough the excellent customer service, communication even after hours (or what I would consider after hours) and fast delivery! Thank you so much.

Gordon Sullivan from our YouTube channel says…

Perfect explanation, thanks for the huge help! Added at tee and p-trap with air gap on a horizontal pipe as you instructed.

Nicole R. from Amazon.ca says...

Très satisfaite

Wayne E. from  Hastings, ON says… 

The order came fast, hassle free, the hand-written note was a nice touch. The product was exactly as offered and good quality, thanks I would recommend your estore. 

GoodHoff Girl from our YouTube channel says…

Wonderful explanation, thank you!

Curtis G. from Amazon.ca says...

I have been using this product for a few years now and it saves a lot of time and hassle when maintaining the hot tub.

Darcy L. from Musquodoboit Harbour, NS says…

Excellent fit.  Very happy with product

Shaun Woodyard from our YouTube channel says…

I just want to say you have great, informative videos.

Bert E. from Amazon.ca says...

Very helpful and friendly in getting our order delivered to our house.

Jim B. from Buckhorn, ON says…

UV supplies great … complete order shipped as requested

Ron M. from our YouTube channel says…

Great video...I now know how these things work....thanks

Ron M. from Amazon.ca says...

Well packaged no problems

Ron M. from Brampton, ON says …

Gary always helps quickly and gets the filters shipped to me right away.

Robert Cook from our YouTube channel says…

Hi Gary, Thanks for clearing that up for me. With what you said in your response this is a very good presentation on general knowledge on water softeners and I will go to the links you sent to get specifics on the brands you mentioned in this video.

Norm B. from Amazon.ca says...
Fast

Murray H. from Campbell River, BC says…

Delivery was prompt and arrived intact. 

Melissa Frederick from our YouTube channel says…

This was a very nice video and helpful info. More people should watch videos like this so they will know how to do it.

Marc E. F. from Amazon.ca says...

Product and service excellent.

Darrell K. from Eganville, ON says …

Took a couple of days to run through and now I'm more than happy with the quality of the water and it’s also quiet

Bonnie A from our YouTube channel says…
Thank you Gary! You've helped us figure out a very frustrating issue we've been having!!!

Stephen R. from Amazon.ca says...

Fast shipping!!!!!!!

Stan C. from Innisfail, AB says …

With my r/o combo pack, one of the filters had a piece broken out of it but it does not hinder the filter

Lawrence Sanchez from our YouTube channel says…

Thank you very much for your video! This helped me solve my issue :)

Alain B. from Amazon.ca says...

Excellent and Speedy delivery. Product received as ordered and at a very reasonable price.

Meylin Z. from Vancouver, BC says ...

Great Service

gohuskies583 from our YouTube channel says…

Very nice video with clear instructions. Thank you so much!

Anthony N. from Brighton, Ontario says ...

Order came quickly and well packed, I would buy here again!

Curtis Harris from our YouTube channel says…

Many thanks from new home owner!

John M. from Black Creek, British Columbia says…

This is the second or third purchase from the water filter estore and I'm quite happy with the product, service and prices. Thanks. John M.

Napoleón Urcuyo Ramos from our YouTube channel says…

Thanks for this video, great explanation.

Kim W. from Newmarket, Ontario says…

Good Value, Fast good product

boiledliddo from our YouTube channel says…

Thank you for the informative guide. I had no idea how to do it before watching this video

Richard B. from Sault Ste Marie, Ontario says …

SERVICE IS GREAT!

Dealing with Gary is excellent. He has no problem taking the time to answer any of my questions about the water filter system I purchased. I will and have recommended Gary to others.

Gary N. from Surry, BC says …

WAS A LITTLE DIFFICULT NAVIGATING

Was a little difficult navigating the web page but once I found the filters I needed I was happy.

Troy R. from Springwater, Ontario says …

TDS METER PURCHASE

Excellent experience. Delivered quickly and the item works as expected.

SUSAN G. from Port Dover, Ontario says …

FAST DELIVERY

Excellent response to queries and fast delivery.

Greg S. from Stratford, Ontario says …

GREAT SERVICE

Gary helped me make sure I was purchasing the right products for our water softener system. Especially for the UV light, I prefer purchasing the name brand as I do not want to risk water safety. The products were delivered within a couple of days. Will definitely continue purchasing from the Water Filter Store!

Andrew K from Navan, Ontario says …

WATER FILTER PURCHASE

The filter was exactly what we were looking for. The website needs some work in order to correctly apply discounts but this was handled by a phone call no problem.

Alireza A. from Maple, Ontario says …

FAST DELIVERY,GOOD FAST FLOW FILTER

very good service

Meylin Z from Vancouver, BC says …

SIMPLE AND EASY PROCESS

good, I purchased it from you last year too.

Denis S from Red Deer County, Alberta says …

PRODUCT GREAT

The item is perfect, but the shipping process was very poor. We have never had an issue before, so not sure if a new handler was involved.

Rob K. from Richmond Hill, Ontario says ...

IMPRESSED

Could not find this filter in Stock in any box store. It shipped right away. Very pleased

Sandy L. from Abbotsford, British Columbia says ...

EXCELLENT SERVICE!

We bought two UV Dynamics Ultraviolet Lamps. One was broken during transit. The Water Filter Store responded immediately and within a few days we received a replacement lamp. We are very pleased with the service and the UV Lamp.

Denis S. from Red Deer County, Alberta says ...

GREAT

Well it was actually the wrong item I ordered, but they will work in our ROE system. so we will use them and we will have to reorder the proper filters next time. Thank you

Emil D. from Napanee, Ontario says ...

WATER FILTER 0-RING

shipping was fast, order was shipped wrong (1 0-ring instead of 2, immediately second was send to me). 0 -ring is not fitting in the slot and I had to reuse the old one.UV lamp came with 1 seal, old one has 2. I will return the 0-rings for refund.

Linda G. from Chipman, Alberta says …

Perfect fit. Am interested in going on an automatic shipping plan for the Goldline Reverse Osmosis Combo Pack

Dominic G. from Williamstown, Ontario says …

Fast shipping. Good service Item arrived fast and was not damaged and good quality. I will definitely buy again from the estore.

William M. from Welland, On says …

Timely shipping and cost effective when making a UV Lamp Purchase

Adam B. from Sainte-Rosette, NB says …

The shipping was quick, online service was excellent. Will sure do business with you guys again. Thanks!

John H. from Cambridge, On says …

Great service!  Excellent! You provided this filature when no one else could.

Bruce W. from Sarnia, On says …

Great filter I installed this filter and the water immediately tasted better

Krista C. from Madden, Alberta says …

Great!  Great price, great service, great shipping! We will definitely use this company again

Kam B. from Vitoria BC says …

Great Service Great, 2nd time dealt with them and they did a great job.

Daniela C. from Ancaster, On says …

Fast shipping . Will definitely use this company again for my Whirlpool - Fridge Filter 4396508

Gary N. from Surrey, BC says …

thank you, very nice product and seeing as it was free shipping where some on line stores put hidden costs into the landed product that require final payment at the time of delivery, this does make me want to buy from you again, thank you

Daniel D. from Mazerolle Settlement, NB says …

Great service!  Very happy with the service. When I asked The Water Filter eStore to see if they were able to stock and sell this product, they did everything they could to get the product. The UV light is the exact match for the listed system. I will definitely continue using the eStore to purchase my water system supplies.

Martin B. from Thorndale, ON says …

Great place to shop. Fast service, good prices and free delivery. Who could ask for more Thank you.

Ray O. from Ottawa, ON says …

Replacement Water system and first round of replacement filters

Very good quality and excellent customer service. Shipped right away and received the product quicker that expected in perfect condition.

Maurice M. from Val Caron, On says …

Good Product  The product purchased provided me with the result that I wanted.

Gerhart H. from Bresalu, Ontario says …

Excellent Service and my purchase arrived quickly

Louis B. from St-etienne de Bolton, Quebec says …

Uv lamp and quartz for 810-ql Oem tube, good quartz, good price fast free shipping, arrived undamaged

Karen G. from Lakehurst, Ontario says …

Great Customer Service Found this supplier on line, placed an order and received my shipment within days. Definitely order from them again. Thanks.

Ron M. from Brampton, Ontario says …

Great delivery but the products are hard to find on the estore.

The products are great, but finding specific filters and UV lights for my specific Pura 20 system is difficult. If I did not save the url and search data from my last purchase, I would not likely have found what I was looking for.

Michelle F. from Trent Lakes, Ontario says …

Brand name product for my UV light system and it was at my door fast!!

Ken I. from Greely, Ontario says …

convenient, fast and price competitive. definitely use your service again!

Mr and Mrs Davies from Lake Country, BC say …

Excellent service!  I was extremely happy with Gary the Water Guy!!!!

Tim H. from Nanoose, British Columbia says …

Great service and products. Thanks!

Works as expected, fast shipping

Chantal D. from Moonbeam, Ontario says …

Delivery excellent. Thanks
The item is good. Previously used it.

Tobias G. from Pincher Creek, Alberta says …

Great Canadian online resource for anyone on a well
Easy to order, great prices, prompt service.

Robert S. from Kincardin, Ontario says …

Great experience.
Fantastic service!!! Will definitely buy again. Will make recommendations to others.

Gordon P. from Ottawa, Ontario says …

Good and Effective
We've used "big box" filters into the past. When we submitted the samples using those filters to the Ontario government water testing authority, the sample was returned "contaminated". With the Viqua filters we've always had a "full pass". These are good filters and the price from the Water Filter eStore makes them accessible to everyone.

Greg C. from Howe Island Gananoque Ontario says…

Overall was good, but the lamp when screwed into the new grey collar holding the glass tube doesn't tighten snugly but a bit loose, directions say nothing about the 'O' rings at all

Angela E. from Mississauga ON says …

Everything was perfect! Price, quality and super fast delivery!!! Highly recommend!

Glen P. from Sioux Lookout ON says …

Great service  With all the different water filters I asked "Gary" which was the correct one for my unit. I received an immediate response and was able to order what I need...

Robert S. from Montreal, Quebec says ...

EXCELLENT....................................................

Ian C.  from Lindsay, Ontario says …

Good experience....

Trevor C. says …

Great buy! Simple to install and works like a dream!

Elizabeth M. from Toronto, Ontario says …

Got not what I ordered, but you agreed to get me the right ones next time

Glen S. from Tappen, British Columbia says …

Great Quick Service. Hint on email: please don't put black type on a dark blue background

Ingeborg H. from Vernon, British Columbia says …

Best, friendly and quick service!!

Trent R. from Lawrencetown, Nova Scotia says…

Quick service, though an earlier email, before the UPS email indicating delivery expected "tomorrow", indicating item has shipped would be nice, was wondering when it would arrive or if it had even shipped. No need for the after sale mail out - an email works fine, also the discount code would have come in handy sooner as I had to also order a new bulb.

Chris H. from Toronto, Ontario says…

Very prompt and quick service

William L. from Warkworth, Ontario says…

The service was great, the fast free delivery cannot be beat. I will continue to use this company for all my required needs. Thank You.

Olaf K. from Mission, BC says…

I'm very satisfied with my recent purchase. The UV light was well priced, shipped in a timely manner and placed in packaging that prevented it from being damaged during shipping. I wish UPS would be a little more careful when handling items marked fragile. Based on the damage to the inner cardboard sleeve housing the lamp, UPS clearly mistreated this package. Thankfully it wasn't broken due to the store's thoughtful additional packaging.

Joe P. from Edmonton, Alberta says …

Up to expectations

John P. from Oakville, Ontario says …

I was extremely happy with this purchase. Economical, name brand and very fast delivery. Would highly recommend.

Brendan D. from Bolton, Ontario says …

Love the Thank You note!  Excellent, quick delivery and personalized service

Gail/Shari T. from Lindsay, Ontario says …

Got great advice, service and quality from Gary the Water Guy. Too bad UV accessories are so expensive, but Gary did have the best price I could find anywhere.

Claudio C. from Hanover, Ontario says … 

Fast easy and convenient would recommend to others.

Christopher S. from Porters Lake, Nova Scotia says …

Everything was as expected. Fast shipping and exactly what I ordered.

Syd W. from Peterborough, Ontario says …

Very pleased with office service and delivery. Also appreciated all the advice and help from Gary.

Kevin F. from Kelowna, BC says …

Ordered products arrived quickly and in great condition. I'll be ordering again in the future.

Ada W. from Paradise, Newfoundland says …

I had immediate results in the color of my water. Also, when my 2 infant grandchildren had a bath at our house, their skin immediately developed dry spots. 

Maureen M. from Lunenburg, Nova Scotia says …  

The item was a good price, came fast and was packaged well. The coupon for a future purchase was a nice surprise. We will definitely be back.

John S. from Westmount, QC says …

Excellent! Order shipped same/next day and received the following day in Montreal.

Glen C. from Halifax, Nova Scotia says …

Great first experience!  Item worked great. Arrived within 48 hours after ordering. How to videos are a great added bonus and made installation easy. Excellent experience. 

Vincenzo D. from Oakville, Ontario says …

Service was excellent. Product worked as expected. Very quick delivery time. I will definitely do business with this company again in the future.

Troy T.  from South River Newfoundland says …

Great service and excellent quality !

Shelley B. from Lively, Ontario says … 

Great. Thank you

Joe P. from Edmonton, Alberta says …

excellent product even though it already had scared me away from liquids I used to drink...but that is a good thing. 

Steven B. from Cavan, Ontario says …

Great price and shipped quickly.

Kevin from Kelowna, BC says…

I had a Polar Bear distiller for my drinking water that broke down after many years of use.  I found the cost of operating the distiller very high as the electrical rates have risen dramatically over the past few years.  This prompted me to research reverse osmosis water systems.  However, many of the local sourced systems were costly and are wrapped together with some kind of high pressure sales pitch and installation.  I wanted a system of good quality that I could install and maintain on my own.  I came across the Water Filter eStore while doing online research and thought I'd give them a chance and ordered the Goldline 50 Reverse Osmosis (RO) system.  It arrived quickly, even though it had to travel across the country over the May long weekend, and it was very well packaged.  The videos that Gary posts online as well as the kit and instructions made installation and setup a breeze.  We're only a day into the operation of our new water system and are loving it.  I would recommend the Water Filter eStore for your next RO drinking water system. 

5 stars out of 5

Eduard T., from Caledon East, Ontario says ...

The part was damaged when it was first delivered. You promptly replaced it with a new one free of charge. I really appreciate that.

Barb P. from Edmonton, Alberta says ...

good product and good instructions

William S.  from Toronto, Ontario says ...

I have bought filters from the Water Filter Store for the past year. Filters are good, buying convenient and delivery free. Perfecf!

Bruce B. from Bright, Ontario says ...

met the team at the Ottawa home show, called after and had some questions answered by Gary, very informative and confident on his product. 

Sébastien B.  from Kirkland, QC says ...

 

All i have to say. Great price. Fast shipping. Excellent quality

Leon M. from Keswick, Ontario says ...

 

Easy to order and it was delivered fast. Will continue to buy all filters and parts from you guys. Thanks!

Lorraine H from Cobourg, Ontario says ...

 

We decided to try purchasing our uv bulb online as they are so expensive but wanted to buy the same brand as we've read horror stories about cheap overseas b...

Peter H Sidney, from British Columbia says ...

 

Very good service

Andre T.  from Messines, QC says ...

 

Service is excellent 

Murray B from Port Alberni, BC says ...

 

Excellent service and product value

 

Barry C. from Strathmore, Alberta says ...

The service I received was good thanks

Monika S. from Stoney Creek, Ontario says ...

Awesome Service.  Found the store on youtube! There was a video that explained exactly how to replace our UV lamp filter. Called the store and they told me exactly what to buy...

Dan B. from Sherbrooke, QC says …

Very professional, courteous, speedy to answer me. Excellent, thanks again

Murray B. from Port Alberni, British Columbia says...

Excellent service and product value

Andre T. from Messines, Quebec says...

Service is excellent

David N. from Boca Raron, Florida says...

Gary and the water filter estore are the best

Gary runs a good show and has a great team. I felt I got value from my purchase.

Steve T. from Rimouski, Quebec says...

Super! Excellent: I would definitely buy from you again!

David S. from Wellesley, Ontario says...

This is the second one I've bought from Gary. He has the best price, free and ultra-fast shipping... can't beat that. I'll keep buying them here as long as I need them.

ENIKO F. from London, Ontario says...

The shipment was so fast. It was the product that we expected. I will definitely use this store in the future. Thanks.

Phillip C. from Kelowna British Columbia says…

Timely deliver. Products great!

Ian S. from Edgewater Maryland says…

Lamp and sleeve arrived quickly and your how-to video was great.

Musawir A. from Brampton, Ontario says...

Excellent Customer service that you found rarely and good product. Thank you.

Dennis B. from Cochrane, Ontario says...

good sevice would buy again

Karen N. from Picton, Ontario says...

Experience from purchase to delivery was excellent. Shipment arrived sooner than expected and packaging supported the product. I will definitely purchase again from Gary the Water Guy/The Water Filter Store.

So far, so good. Item was shipped in a timely fashion. Product was what I ordered. What else can I say. Will order from them again.

Got the right product and excellence service.  Very satisfied with the service. Definitely buy from Gary again.

Ray W. from Calgary, Alberta says...

Filters were easy to find and order on line. Received within 2 weeks and installed.

Tim B. from Canada says...

I thought that I had ordered the right ballast but when I received it was wrong I talked with Gary the water guy and he put me on the right track and shortly there after received the proper ballast. There were no problems returning the wrong parts for full credit. Thanks and I will recommend you to everyone.

James C. from Canada says...

You have the product I need and you provide excellent service!

Stephanie from Laval, Quebec says...

Very good follow-up's and customer service. Congratulations !

Gene from Pender Island, British Columbia says...

I used this UV Dynamics filter system to replace a much more expensive filter system that did not use a UV lamp. The replacement filters were very expensive so I went online to thewaterfilterestore.com.  The prices were good and included the Free Shipping. Easy to install. I watched their video which showed how to install and very important, disinfect my whole water system prior to installing the filter. Very Happy

Lew and Sib from Ottawa, Ontario say...

Gary  thanks so very much for the videos  they are great!!!!!!  I will taclle the change tomorrow.  We appreciate so much your taking time to help us out.   If you ever make it to Ottawa  you have a place to eat and stay.

David Van H. from Calgary, Alberta says...

As a first time on-line customer, I want to express my appreciation for the prompt fulfillment of my order. The video tutorials persuaded me to place the order, as the tutorial gave me "DIY confidence". And I saved money by not having to request a (Calgary) service call.

Cor. A from Fenwick, Ontario says...

Filters received in good condition.  Excellent service, many thanks. We'll be back.

Mark O. from Spring Bay, Ontario says ...

I am so pleased with this TDS Meter. I have problems with kidney stones and gout and mostly due to calcium in water. The meter has allowed me to monitor the TDS in the water that I consume.

Replacement of old dead unit

Our very old blue UV controller box died, this was the perfect replacement, direct swap for the old unit. Called the Water Filter Store to double-check the model #'s and they were very helpful. Great service ! Thanks.

Claudio C. from Hanover, Ontario says...

Good product

I needed a new one as the one we had failed. It was a simple install and the directions were easy to follow. The water filter estore was great to deal with and shipping was fast and convenient. Thanks

Reginald N. from Summerside, PEI says...

We really appreciated the prompt service that we received from your firm. It was exactly what we needed to replace the old spout and tap that were leaking. Thank you for your prompt attention and politeness.

David J. from Pefferlaw, Ontario says...

I ordered a UV light and it came quickly and there was no problem at all. I will be shopping again this year here for my UV light again. This store has some very good videos online too for us do it yourself experts!

James C. from Sydney, Nova Scotia says...

We are very pleased with the results of the water softener.
We have a lot of Iron in our water and we had to clean our shower once per week to get rid of the iron stains. Since we installed the water softener we only had to clean it once in 4 months.
My wife even notices a big difference in our water quality when washing her hair and showering.
Thanks for making a great product.
regards:
Jim

Joan W. from Stony Plain, Alberta says...

I do about 80% of my shopping online, and I always hold my breath when I click on "place order" the first time I place an order with a company. You just never know whether the product you see online is the product you will receive. IT IS MY ABSOLUTE PLEASURE TO DEAL WITH THE WATER FILTER eSTORE. I received what I ordered. Staff always answers email questions promptly, and share information willingly. Am I satisfied with the service? Yes. Am I satisfied with the products? Yes. They are top quality. Will I order again? Absolutely!

Ken W. from Scarborough, Ontario says...

The experience I have had with Water Filter Estore has been very good and video presentations on the website have been exceptionally helpful.  Keep up the good work and will order from your store again when requirement exist to do so.

Oliver P. from St George Brant, Ontario

I will most certainly order from you again and have past along your information to my family and friends that live in rural homes.  Your prices are 30% lower than my last three purchases and ur free shipping is unheard of!

Thank you again...

Allan P. from Agassiz, British Columbia

This was my first purchase from The Water Filter Store. The membrane I received was the correct one, priced better than anywhere else I searched and shipped very fast. The whole transaction from ordering to arrival of my item was as good as gets. They are now my go to place for my filter system.

David J from Pefferlaw, Ontario

I ordered a UV light and it came quickly and there was no problem at all. I will be shopping again this year here for my UV light again. This store has some very good videos online too for us do it yourself experts!

Brian S from Brampton, Ontario

I just want to relate my experience with The Water Store Midland. My Mother-in-Law has a Steris (Now Viqua) UV system installed at her home. Over the last 4 years, I have had to replace the lamp and/or quartz sleeve as recommended in the manual on an annual basis.
I purchased three of the replacement bulbs at three different stores. One in Owen Sound, one in Orangeville, and one in Alliston. All three stores sold me the bulbs as genuine Steris replacement parts. Upon installing the third bulb, I found the main power supply was defective. Before ordering a replacement, I contacted the manufacturer in Guelph. Long story short, the manufacturer was extremely helpful and I received a new power supply from them. What I did discover in this ordeal, was that all of the replacement bulbs we had purchased were cheap knock-off bulbs! Not a single one was a genuine Steris part! These cheap bulbs have no guaranty of the UV spectrum they put out. I did however pay the full price equivalent of the genuine bulbs.
Once I had the new power supply module in, I ordered the new bulb and sleeve from The Water Store in Midland. I found them online and I was a little skeptical of ordering such a fragile part and having it delivered by courier. Everything worked out great! They had free shipping, the part was the same price as I was already paying for the imposters and the delivery was very quick. I would not hesitate to purchase anything from them again!
Great service!
Thanks